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Customer communication fundamentals
Customer communication fundamentals

In this course, learn how to improve the customer experience by becoming a better listener and communicator. Some specific skills you’ll develop include: starting and ending customer conversations, listening to understand customers and identify...

Customer Service Fundamentals
Customer Service Fundamentals

Getting along with coworkers can be tricky—but not impossible. This course guides you on how to work through conflict with coworkers to achieve positive outcomes. You’ll discover why workplace conflict can actually be a good thing, how to...

Food Safety
Food Safety

This Food Safety course provides essential training for individuals in the food industry, covering key topics such as identifying and preventing food safety hazards, understanding foodborne illnesses, and implementing effective contamination...

Foodics Cashier Product Knowledge
Foodics Cashier Product Knowledge

By the end of this lesson, learners will be proficient in downloading and setting up the Cashier app, ensuring a smooth integration into their daily workflow. They will gain the skills necessary to utilize all features of the Foodics Cashier app...

Mastering Restaurant Steps of Service
Mastering Restaurant Steps of Service

This course is designed for restaurant staff who aspire to deliver exceptional service that enhances guest experiences. It covers the essential steps of service, from the moment guests arrive until they depart, ensuring a seamless and memorable...

Resolving conflict with coworkers
Resolving conflict with coworkers

Getting along with coworkers can be tricky—but not impossible. This course guides you on how to work through conflict with coworkers to achieve positive outcomes. You’ll discover why workplace conflict can actually be a good thing, how to...

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